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CrowdBlink Protect

CrowdBlink Protect

Help Resources for Protect, the Health & Safety screening solution.

Getting Started

How do I register for CrowdBlink Protect?

Administrator: How to set up CrowdBlink Protect for the first time?

Definitions and Explanations for Location and Questionnaire Settings

Scenario 1: Self-assessor QR Codes Are Scanned by a Screener Before Entry

Scenario 2: Self-assessors Only, No Screener At The Door

Scenario 3: Scanner Device Set Up As A "Self-Serve" Screening

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F.A.Q.

How do I get the Protect App?

Where do the assessment questions come from?

What if my employee or visitor doesn’t have a phone?

Locations

How long does an assessment stay valid?

Multi-location self-assessments

What are Locations?

Centralized Screening

How do you switch between cameras when screening?

Add custom fields to manual ID entry.

What is Centralized Screening?

What is a Screener Code?

Who conducts the actual assessments?

How do I customize assessment steps and questions?

How do I configure ID scanning?

How do temperature checks work?

How many people can I scan per day?

How do I switch the temperature reading from °C to °F?

Can I change the maximum temperature or minimum temperature allowed?

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Self-Assessments

What are Self-Assessments?

How do I customize the steps and questions in self-assessments?

Stop a failed question from failing whole assessment.

How can I do parent-child assessments in one account?

I have a failed assessment, what should I do?

What if someone lies on their assessment?

Why am I being asked if I want to re-test temperature?

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Reporting

How do I get notified about failed assessments?

How to conduct screenings without needing to scan QR codes

Subscriptions

How do I manage my subscription?

Troubleshooting

I can't find an answer here. How do I contact support?

New Features

CrowdBlink Protect app password update, August 24, 2020